1. Digital Products (License Keys)
All antivirus software products on ValuesNeed are delivered electronically as license keys. Once your purchase is complete, the license key and activation instructions will be sent directly to your email.
For physical products such as antivirus software in boxed formats, we follow the guidelines outlined below:
Once your physical product has been shipped, you will receive an email with tracking information to monitor your shipment's progress. Please allow 1-2 days for the tracking information to update in the carrier's system.
Digital Products:There are no shipping charges or restrictions for digital products like antivirus license keys, as they are delivered electronically.
Physical Products:We do not ship physical products to PO Boxes, APO/FPO addresses, or military addresses. Please provide a valid physical address for delivery.
It is crucial that you provide a correct and complete shipping address during checkout. ValuesNeed is not responsible for delays or delivery failures caused by incorrect or incomplete addresses.
If a product is returned due to an incorrect address, you may be charged for reshipping the product.
If you need to make a change to your shipping address after placing an order, please contact us as soon as possible. We will do our best to accommodate changes before the item is shipped, but we cannot guarantee modifications once the order has been processed.
If your physical product is damaged or lost during shipping, please contact us within 7 days of the expected delivery date. We will work with the carrier to resolve the issue and provide a replacement or refund if necessary.
Please retain all packaging materials for the damaged item, as this may be required for claims with the carrier.
ValuesNeed offersinternational shipping for physical products when applicable. International customers are responsible for any customs fees, duties, or taxes that may apply in their country.
Shipping fees are calculated during checkout based on the weight of your order and the shipping destination. You will be able to review and confirm the shipping charges before completing your purchase.
While we make every effort to ensure your order is shipped promptly, there may be occasional delays due to high demand, carrier issues, or other factors beyond our control.
If an item is returned due to shipping issues, such as an incorrect address or failure to pick up the package, the customer is responsible for any additional shipping costs.
If you have any questions or concerns about our Shipping Policy, please do not hesitate to contact us:
Email:info@valuesneed.com
Website:www.valuesneed.com
Disclaimer: All products available on ValuesNeed are officially supported by their respective brands. We fully comply with the FTC’s Mail, Internet, or Telephone Order Merchandise Rule to ensure the protection of our customers. ValuesNeed is an independent online store specializing in computer peripherals and software. All products featured on our platform are legitimate licenses sourced from authorized partners of the respective brands. ValuesNeed is not affiliated with the products or subscriptions purchased through our website. Some items may also be available directly from the brand owners' official websites. For more information, please refer to our Buying and Refund policies.
At ValueAvShop, we strive to be your go-to source for reliable tech solutions, providing expert support, high-quality products, and hassle-free service – all at prices you'll appreciate.
info@valuesneed.com
+1307 315 9877
61 S Westlake Ave, Los Angeles, CA 90057, United States
